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  • Path To More

    Are You Engaged in Your Job?


    Engagement isn't just about finding joy and a deeper and more active involvement. It means you care enough to make something better. However, overall engagement could be better, and this is a fact that can and must change.

    Path To More

    Are You Engaged in Your Job?


    Engagement isn't just about finding joy and a deeper and more active involvement. It means you care enough to make something better. However, overall engagement could be better, and this is a fact that can and must change.

    Many employees, including those in middle management, feel unheard, unvalued, and reduced to mere cogs in a corporate machine. On the other hand, executives often create fail-safe mousetraps that protect the company against the few who can’t be trusted, fostering less trust in people. Mousetraps like these often snap off the nose of trust, and have the opposite effect of its intended design.

    What if both are right? This colossal issue plagues most companies today. Let's reframe the perspective on this problem.

    Consider these questions:

    Who better understands language? A linguistics professor or a poet?
    Who better understands plants? A botanist or a gardener?
    Who better understands music? A music theorist or a musician?

    The theorist knows the structure and theory, while the musician breathes life into the composition through emotional and personal expression and performance.

    The difference is between conceptual understanding and embodied understanding. In business, conceptual and embodied are opposite ends of the exact guitar string. And it takes both ends to have attunement, which results in great vibes.

    Many leaders start on the front line. It can be inevitable and necessary that leaders adopt new perspectives. These perspectives are needed to spot macro-level issues that could cost jobs and market share.

    And let's not skirt the reality that leaders hold real power. The most common complaint I hear everywhere is, "If I speak up, I'd better dust off my resume because I've seen people fired for trying to make things better." So, none of this is an excuse for leaders who have no idea how to wield the real power they hold. But, as much as I have heard the above statement, I've found that half the time, it's also an excuse not to speak up. Well intended people on both sides, with a few bad apples. Don’t be a bad apple.

    Change is inevitable, and that's a good thing. Life would be incredibly stale and boring without change. Change also takes time for individuals and companies. Yet a 1% improvement weekly can lead to significant change over a year.

    The first step to feeling a sense of personal engagement is to dance! Find the most essential responsibilities of your job and the most critical connections on your team and dance with them.

    Put the noise and busyness down, and strive to be great at your work. Listen and value differing views and opinions (empathy), and do your best to demand excellence. Demand it from your peers and demand it from your leaders. In other words, care enough to do your ethical best.

    This grassroots approach is the first step in making life better for you and everyone else.

  • EM4U Header

    Access to Telehealth Benefits Clarified

    My Benefits Work is a Central Hub for Free Support Services


    We’re listening! According to site leaders, accessing telehealth services has been confusing for some team members who have hit a dead-end when downloading the incorrect app, often one of the other Teledoc-branded apps.

    EM4U Header

    Access to Telehealth Benefits Clarified

    My Benefits Work is a Central Hub for Free Support Services


    We’re listening! According to site leaders, accessing telehealth services has been confusing for some team members who have hit a dead-end when downloading the incorrect app, often one of the other Teledoc-branded apps.

    Access to Teladoc 24/7 and Teladoc Mental Health is through My Benefits Work for Crossroads team members.

    Downloading the My Benefits Work app or creating an account on the My Benefits Work website is the first step.

    After you register, you will have access to these free support services:

    • Teladoc 24/7
    • Teladoc Mental Health
    • Counseling Services/Employee Assistance Program (EAP)
    • Financial Wellness

    “We believe that having the best care and the best program for your well-being creates a better team,” said Clayton Farmer, Crossroads Chief Operating Officer and Chief Financial Officer.

    Here are instructions for setting up the My Benefits Work App on your mobile phone, tablet or computer:

    1. Download the My Benefits Work mobile app from the App Store or Google™ Play
    2. Register your account on the app
    3. Enter Group ID: BENVEO002 (that's 2 zeros after the O)
    4. Enter Member ID, found on your My Benefits Work membership card (if you need a replacement card, or your member ID #, call the number below)
    5. Enter your email address and mobile phone number
    6. Confirm - you will be prompted to confirm your account through text message or email. Enter the code to verify and continue

    To set up an account on a desktop go to MyBenefitsWork.com and follow the same instructions. 

    Once your account is confirmed, simply add the requested health information (including prescriptions) for you, your spouse, and children up to the age of 26, so if the need arises for a telehealth visit, you’re all set for the doctors to diagnose your illness and prescribe medications.

    If you need assistance, you can call the My Benefits Work member support team at:

    800-800-7616
    Monday to Friday: 7:00 AM – 7:00 PM CST
    Saturday:  8:00 AM – 5:00 PM CST

  • EM4U Header2

    Your Cards for Radiology & Lab Benefits are Coming!

    New for 2024 is an upgrade to your benefits that includes a priority concierge team that can schedule your imaging/radiology appointments with all co-pays and deductibles waived. No cost labs at LabCorp and Quest are another benefit.

    EM4U Header2

    Your Cards for Radiology & Lab Benefits are Coming!

    New for 2024 is an upgrade to your benefits that includes a priority concierge team that can schedule your imaging/radiology appointments with all co-pays and deductibles waived. No cost labs at LabCorp and Quest are another benefit.

    Some team members have asked when they can expect their new cards. The answer is this month. Cards will be issued by Assist Health Group for all team members. They will be sent to your site and distributed by your HR coordinator. 

    We are happy to serve you better in 2024 with these upgraded benefits.

WOW!

Why not recognize a coworker for a job well done?

Congratulate December's WOW! Card recipients:

Atlanta

Angela Marshall, RN
Arletha Hall, Billing
Rebecca Radke, NP
Christina Rush, CNA
Donna Harris, RN
Duane Branscomb, RN QRT
Lacinnia Pete, SST
Kellie Bechara, RN
Latonya Tate, CNA
Pauline Jones, LPN
Raquel Woullard, HR
Selena Roach, RN
Susan Sutton, ED/CD
Theresa Mclean, CNA
Tshara Allen, IC
Trinnita Jennings, CNA
Vaughn Samuels, CH
Wesley Shaw, CNA
Selina Roach, RN
Brooke Vagh, RN

C2

Eva Rayner, CSL
Betty Hawkins, CSL
Danielle Penn, CSL

Cincinnati

Hannah Lawson, STNA
Megan Bates, HL
Abbi Robertson, HL
Elizabeth Wiles, MR
Chuck Testes, CH
Amanda Lester, SSD

Cleveland

Mark Telepak, CH
Ashley Nickum, TL
Kyle Semancik, Asst. VM
Anna Montgomery, SW
Rick Carrell, CH
Donald Phillips, RN
Lakeisha Young, STNA
Stephanie White, STNA

Dayton

Beth Borger, SW
Shannon Gunding, RNCM
Brianne Fitzgerald, NP
Brenna Gingrich, NP
Shawnta Parker, STNA
Brandy White, STNA
Tina Phillips, STNA
Stephen Timms, STNA
Kimberly Demaris, STNA
Jamichael Payne-Adams, STNA
Michelle Deweaver, RN
Faith Thurman, LPN
Malita Williams, SSD
Sherideth Simms, RNCM
Richard Fitzwater, CH
Stacey Evans, STNA
Loretta Haney, STNA
Leanne Lane, RN
Ceara Mebane, STNA
Melissa Brown, SW
Haleeann Beason, STNA
Steve Hoke, RNCM
Belinda Roop, DS LPN
Jesscia Boyd, SW

Kansas City

Megan Mcormack, SW
Timber Styles, RN
Brandi Phelps, HHA
Reuben Gonzalez, RN
Natalie Stanton, VC

Paige Lammert, VC
Katie Thomasson, GOAD
Mirand Sell, RN
Jim Robinson, CH
Kim Stevens, HHA
Chanell Watkins, HHA
Michelle Olliphant, RN
Vicki Mears, BC
Sheri Ealey, RN
Lakkin Nasg, RN
Lois Pirtle, RN
Tawnya Puckett, LPN
Jessica Price, HHA
Erich Kurz, CH
Addison Eckles, SW
Anthony Gonzalez, RN

Lenexa

Julie Banks, PR
Kathren Carver, RNCM
Amanda Pino, RN OC4
Robyn Smith, HHA
BJ Ha, CH
Danielle Hendrickson, HL
Roxanne Janzen, SSD
Robin Jones, IC/PCC
Elis Kurdova, OC HHA
Holly Lewis, HHA OC
Christie Martinez, SE
Leslie McIntyre, HHA
Marny Mendenhall, RNCM
Kaylee Burgen, HHA
Mandy Donaldson, TL
Monica Henderson, DC LPN
Barbara Poe, VC
Doug Overall, BC
Katrina Stevenson, OC RN
Bailey Ball, RNCM
Mark Pedersen, SW
Clark Smith, CH
Elvira Rocha, OC RN
Daphne Fry, NP

Memphis

Mary Street, HHA
Gerri Guy, HHA
Ernest Smith, HHA
Beth Nelson, RN
Joann Coleman, RN
Jocelyn Stiger, RN
Viki Baskerville, HHA
Vicki Holmes, RN
Libridia Metcalf, IC
Rose Johnson, RC
Julie Sullivan, CD
Heather Diffy, RN TL
Patricia Ward, RN TL
Shannon Barber, RN TL
MR team, MR

Northeast Ohio

Michelle Abel, RN
Breanna Arnett, Acct
Kelly Bianco, PR
Emily Bishop, BC
Tracy Bowman, BC
Jodi Burroughs, AED
Brittany Carmicle, STNA
Julie Compan, STNA
Cheryl Courrier, RN
Deanna Eder, LSW
Calvin Fergins, CH
Brianna Green, HR
Brandy Hall, Billing
Larry Hendrickson, PR
Cathy Hess, Billing
Riley Jarvis, RN

Tim Jensen, CH
Cherise Jeter, RN
Misty Johnson, RN
Mary Kennedy, RN
Stephanie Killen, RN
Doria Kisling, LSW
Erika Knopp, ACD
Amy Mayle, STNA
Jessica McCune, NP
Joy McIntosh, STNA
Rod Miller, CH
Laura Newell, RN
Kenna Petterson, SSD
Jane Piehl, CH
Donielle Powell, RN
Renee Prentis, LSW
Steve Rondinella, PR
Tiffany Rosegreen, Billing
Laura Russell, BC
Edda Sedon, ED
Christine Shafer, RN
Elyse Sikorski, BC
David Simpson, LSW
Taylor Smith, RN
Kristen Stoker, Pharmacy
Eric Tiell, STNA
Tasos Tsikles, PR
Deb Wagner, SE
Rachel Wemyss, STNA
Anglea Wills, STNA
Britney Zenallis, RC

Oklahoma City

Teresa Howel, MR
Kaleigh Brunell, RC
Dellena Prentice, CHHA
Christian Bayles, CH
Lyn Depthong, HL
Cheraden Gavlik, MSW
Kaylee Blalock, CHHA
Eddie Pitts, RNCM
Monnica Adams, CHHA
Michelle Taglialatela, TAG

Philadelphia

Christian Bennett, CH
Debra Detweiler, RN
Amanda Thornton, CNA
Nicole Shear, SW
Leslie Gruenberg, LPN
Michelle McKellick, CNA
Aisha Johnson, LPN
Melissa Abrego-Kline, RN
Crystal Hosier, BC
Chantel Evans, CNA
Michelle McKellick, CAN
David Stevenson, BC
Chris Nehemiah, CH
Jessica Beyer, RN
Josh Hwang, CH
Woo Jeong, CNA
Kristi Sauder, LPN
Pauline Yeaney, SW
Karen Poust, RN
Jean Coulange, CNA
Edith Jallah, CH
Ayona Geathers, LPN
Takira Adkins, CNA
Deobra Dennis, RN
Heather Say, RN
Vera Hanson, CNA
Karyn Kahn, LPN
Josh Hwang, LPN

St. Louis

Karen Wolpert, SW
LaTonya Thedford, HR/Acct

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