Two hospice nurses caring for a patient in bed holding hands
  • BC Excellence Header (1)

    Vickie Mears, LCSW, an Advocate for Healing after Loss

    Supporting the bereaved is one of the essential services of a hospice and Crossroads is fortunate to have many incredible bereavement coordinators, all with certificates from the highly-regarded Grief Recovery Institute, whose “focus and expertise is in helping people recover from loss, a normal and natural process that everyone experiences in their lives.”

    With 20 years of service at Crossroads in Kansas City, Bereavement Coordinator Vickie Mears, LCSW, is known for her professionalism and her compassion. She is generous with her expertise in end-of-life care and respected by both her leaders and peers. “People who know me, know my passion,” Vickie said. “I am always learning and adding to my repertoire.” 

    BC Excellence Header (1)

    Vickie Mears, LCSW, an Advocate for Healing after Loss

    Supporting the bereaved is one of the essential services of a hospice and Crossroads is fortunate to have many incredible bereavement coordinators, all with certificates from the highly-regarded Grief Recovery Institute, whose “focus and expertise is in helping people recover from loss, a normal and natural process that everyone experiences in their lives.”

    With 20 years of service at Crossroads in Kansas City, Bereavement Coordinator Vickie Mears, LCSW, is known for her professionalism and her compassion. She is generous with her expertise in end-of-life care and respected by both her leaders and peers. “People who know me, know my passion,” Vickie said. “I am always learning and adding to my repertoire.” 

    Vickie Mears LCSW, Bereavement Coordinator,
    Crossroads in Kansas City

    Vickie said there is no one single definition of loss. Individuals experience loss differently and there’s no set timeline for recovering from loss. Bereavement coordinators “lend people hope until they can manufacture their own again.” 

    Understanding a person’s values and how one’s identity is changed and challenged through loss, and the attachment (emotional bonding) system is the lens Vickie uses as she counsels those who have suffered a loss.

    Not everyone “ages out of grief in one year,” Vickie said in reference to a hospice’s charge to support bereaved family members for one year after the loss of a loved one. A posture of “protest” for the first year can be prevailing but is often the first step toward healing; a natural response rooted in love.

    “Our society isn’t great at supporting loss,” Vickie confirmed. Sometimes it takes a year just to recognize that one might benefit from support. 

    In addition to her many years specializing in bereavement, Vickie subscribes to evidence-based approaches and what science reveals about healing after loss. 

    She carries her passion for the topic beyond Crossroads as President of the Grief Support Network, a Kansas City-area professional networking and educational group for people working with the bereaved.

    Keep Learning to Stay Successful

    Vickie attributes her success as a bereavement coordinator to her passion for learning and her commitment to being a “lifelong learner.” She has a thirst for knowledge and a drive to apply it to her work at Crossroads. “The bereaved can greatly benefit in their journey of coping with loss even with just the fundamental aspects of grief; yet there is so much more that we can share with those who are ready. It is a meaningful role to be in.”

    But Vickie also has a personal connection to the field and her own story of loss, having lost her mother at age 10 and her father as a young adult. In reflection, she sees how she would have benefited from professional support as she faced her own healing journey. She brings that life-changing experience to her work at Crossroads.

    The one thing she’d like her team members to know about counseling the bereaved is that she recommends a trauma-informed approach. “Especially after COVID, there’s a higher frequency of trauma.”  There’s a greater need to learn “calming and emotion regulation” techniques and how life before a loss impacts life after a loss.

    Vickie began professional life as a physical therapist assistant and then worked for many years in occupational medicine delivery and administration before returning to school at age 40 to obtain a graduate degree in social work. She described her academic program as antiquated, related to evidence-based grief models. That’s because Vickie is at the top of her field subscribing to the most advanced and most contemporary approaches to aiding the bereaved as they heal from loss.

  • Path To More

    Don’t Worry, Be Happy


    There's a pervasive belief that positivity is the key to happiness and success. We live in a society with images of happy people in happy circumstances. While maintaining a positive outlook can be beneficial, it's important to be aware of the dangers of overemphasizing positivity—often termed "toxic positivity." This forced optimism can encourage us to suppress negative emotions, which can lead to a range of mental health issues. 

    Path To More

    Don’t Worry, Be Happy


    There's a pervasive belief that positivity is the key to happiness and success. We live in a society with images of happy people in happy circumstances. While maintaining a positive outlook can be beneficial, it's important to be aware of the dangers of overemphasizing positivity—often termed "toxic positivity." This forced optimism can encourage us to suppress negative emotions, which can lead to a range of mental health issues. 

    It's also natural to want to avoid discomfort, but repressing negative emotions like anger, sadness, or fear doesn't make them disappear. New research shows it can amplify these feelings, leading to increased stress and anxiety. Ignoring our negative emotions robs us of the opportunity to understand and grow from them.

    On the other hand, dwelling excessively on negative emotions, a practice known as rumination is equally unproductive. Ruminating keeps us stuck in a cycle of negativity, preventing us from moving forward and finding solutions. The key is not to avoid or dwell on these emotions but to sit with them, acknowledge them, and explore what they might tell us.

    Sitting with negative emotions is not about wallowing in them but about confronting and processing our feelings. This practice, known as emotional acceptance, is a powerful tool for recognizing our emotions without judgment. It's a way of understanding that these emotions are a natural part of the human experience. We can uncover deeper insights about ourselves and our lives by accepting and exploring our discomfort.

    This process of sitting with discomfort can lead to significant personal growth. It builds emotional resilience, making us better equipped to handle future challenges. It also helps us develop a more authentic sense of meaning in our lives. When we embrace our full range of emotions, we become more attuned to what truly matters to us, guiding us toward a fulfilling and meaningful life.

    So, while positivity has its place, it's crucial to balance it with a willingness to sit with our negative emotions. Doing so can transform discomfort into a powerful tool for growth and meaning. So, next time you feel a negative emotion, don't rush to suppress it. Instead, take a moment to sit with it and see what it has to teach you.

  • 5802 Get Crafty Header

    Flip Flops Make the Perfect Summer Welcome Sign

     

    New content for you…crafting! After a hectic day in healthcare, crafting can be a great after-work de-stresser. Make this welcome sign out of brightly colored flip flops and other readily available materials in less than half an hour.

    5802 Get Crafty Header

    Flip Flops Make the Perfect Summer Welcome Sign

     

    New content for you…crafting! After a hectic day in healthcare, crafting can be a great after-work de-stresser. Make this welcome sign out of brightly colored flip flops and other readily available materials in less than half an hour.

    What You’ll Need:

    • Seven flip-flops of different colors
    • Clear glue
    • A ruler or thin, flat strip of wood
    • Foam letters to spell welcome
    • Additional decorations like flowers or butterflies
    • Ribbon for hanging

    Steps:

    1. Glue the back of the flip-flops to the ruler or wood. They can be staggered or arranged in a straight line.

    2. Glue each letter to the heel of each flip-flop to spell “Welcome.”

    3. Tie additional decorations to the strap of the flip-flops or attach with glue.

    4. Let dry.

    5. Add a ribbon for hanging.

    Note: An additional piece of wood at the back of the flip-flops gives extra stability.

  • EM4U Header Jul Webinar

    De-Stressing the Workplace

    How to “consume stress” instead of “letting stress consume you.” That’s what attendees will learn in Derek J. Smith’s company-wide Webinar next month. Derek’s high-energy, interactive session will include three specific actionable tips for mitigating stress at work.

    To attend Derek J. Smith’s Webinar, join a ZOOM meeting:

    Tuesday, July 16

    9:30 A.M. CT/10:30 A.M. ET

    4:00 P.M. CT/5:00 P.M. ET

    EM4U Header Jul Webinar

    De-Stressing the Workplace

    How to “consume stress” instead of “letting stress consume you.” That’s what attendees will learn in Derek J. Smith’s company-wide Webinar next month. Derek’s high-energy, interactive session will include three specific actionable tips for mitigating stress at work.

    To attend Derek J. Smith’s Webinar, join a ZOOM meeting:

    Tuesday, July 16

    9:30 A.M. CT/10:30 A.M. ET

    4:00 P.M. CT/5:00 P.M. ET

     

    Missed a webinar?

    Click on a link to watch a recorded webinar.
    April: Nomi Health Benefits
    May: My Benefits Work

Vital Signs

This week's question:

How do you typically handle negative emotions while at work?
(Select the option that best describes your approach)





WOW!

Why not recognize a coworker for a job well done?

Congratulate May's WOW! Card recipients:

Atlanta

Charles Massey, SW
Donna Harris, RNCM
John Burrough, SW
Jennifer Hornsbuckle, CH
Keith Isaac, BC
Lanny Peters, CH
Tshara Allen, IC
Weylander Crenshaw, VC
Selena Roach, RNCM

Cincinnati

Porsche Dodds, STNA
Candi Anderkin, STNA
Pat Reiber, CH
Randy Murphy, CH
Daniel Vogel, SW
Qiana Gentry, STNA
Patty Whitling, RNCM
William Nelson, STNA
Phil Bollinger, LPN
Lorria Lewis, RN
Amanda Lester, SSD
Tome Daniel, BC
Olivia Courtney, VM

Cleveland

Diane Cordero, Billing
Kevin Hickey, RN TL
Sheila Woods, RN
Sandra Bennett, RNCM
Rachel Sebestyen, RNCM

Dayton

Faith Richardson, LPN 
Kimberly Tracy, RN 
Steve Hoke, RN 
Sheridith Sims, TL
Patricia Byndom, CH
Trevor Combs, Marketer
Shane'Cole Elmore-Canty, Billing
Rich Fitzwater, CH
Joseph Hamman, Acct/HR

Kansas City

Susan Oyler, RNCM
Kimberly Scraggs, CH
Channell Watkins, HHA
Teresa Flaugher, SW
Jeff O'dell, BC
Jessica Claybrook, HHA
Erich Kurz, CH
Annette Williams, HHA
Shanae McMiller, HHA
Kelly Groner, Primary Nurse
Pamela Ware, HHA
Mindy Thomas, RN
Macy Gill, RNCM
Abbigayle Higgins, HHA
Jeff Williangham-Gibby, HL
Vickie Mears, BC
Paula Isgrig, CH
Miranda Sell, RNCM
Courtney Lamb, HHA
Alia Burnach, RC
Val Criswell, SSD LEAD
Rachael Sanders, MR
Brooklyn Lloyd, HHA
Tammy Anderson, LPN
Joyce White, SW

Memphis

Amanda Medlin, RNCM
Angela Leach, HHA
Michelle Stamps, LMSW
Anda Roberts-Bryant, CH
Patty Smith, VM
Martisha Patton, RN
Jocelyn Robinson, HR
Librida Metcalf, IC

Lenexa

Kathren Carver, RNCM
BJ Ha, CH
Elis Kurdova, HHA OC
Christie Martinez, SE
Kaylee Burgen, HHA
Barbara Poe, VC
Bailey Ball, RNCM
Mark Pedersen, SW
Clark Smith, CH
Carolyn Agosto, RNCM
Jennifer Hodson, HHA
Autumn Sweetwood, HHA
Javier Traylor, HHA
Mandy Donaldson, RNCM
Leslie McIntire, HHA
Danielle Hendrickson, HL
Marny Mendenhall, RNCM
Kat Thompson, RN PRN
Robyn Smith, HHA
Elvira Rocha, RN OC
Doug Overall, BC
Daphne Fry, NP
Roxanne Janzen, SSD

Northeast Ohio

Amanda Leatherbarrow, RN
Andrea Erb, BC
Andrea Foster, RN
Ashly Sharpnack, RN
Bill Ihde, CH
Brenda Miller, RN
Brian Suntken, CH
Britney Zenallis, IC
Brittany Carmicle, STNA
Brittany Dugan, RN
Carolyn Zacapala Diaz, RN
Cathleen Kelley, TL
Christine Shafer, RN
David Simpson, SW
Deanna Eder, SW
Deb Gregory, RN TL
Deb Wagner, SE
Debra Kirkland, STNA
Deidre Schweitzer, RN
Doria Kisling, SW
Dr. Ish Rawal, MD
Edda Sedon, ED
Elyse Sikorski, BC
Emily Bishop, BC
Emily Hathaway, PC
Eric Tiell, STNA
Erika Knopp, ACD
Gabby Jimenez, STNA
Glenn Nestlerode, CH
Heather Cruz-Wolf, RN
Heather Richmond, RN
Holly Schoenfeld, RN
Irina Grbic, STNA
Isaac Vogel, GOAD
Jackie Roby, RN
Jane Peihl, CH
Jessica McCune, NP
Jill Cooper, SW
Joanne Moore, LPN
Jodi Burroughs, AED
Jones Njah, RN
Julie Compan, STNA
Kaitlyn Shipe, SW
Kali Metz, TL

Katie Hood, NP
Kaylee Yanavich, RN
Kelly Bianco, PR
Kenna Peterson, SSD
Kimberly Jackson, STNA
Kirsten Michel, HR
Kristen Stoker, ACD
Kristi Hudak, RN
Latonia Branch, STNA
Laura Newell, RN
Laura Russell, BC
Lori Hazel, TL
Marissa Ruggiero, TL
Mark Ballard, CH
Mary Kennedy, RN
Megan Tupy, SW
Melissa Hmidan, RN
Michael Burkhardt, SW
Michelle Abel, RN
Mindy McKnight, ACD
Miranda Jones, RN
Nancy McKean, RN
Natalie Traves, VM
Nathan Harvey, LPN
Pierce Norman, SW
Rachel Wemyss, STNA
Renee Morgan, CD
Renee Prentice, SW
Riley Mizer, RN
Ryan White, RN
Samantha Hidey, STNA
Sarah Dean, RN
Stephanie Killen, RN
Steve Rondinella, PR
Tamara Fox, RN
Tempie Porter, MR
Tim Jensen, CH
Tracy Bowman, BC
Tricia Woodside, Recep
Trista Morris, RN

Oklahoma City

Dan Flesher, RNCM
Shay Smith, CHHA
Kaleigh Brunell, IC
AJ Thomas, CH
Lyn Detphong, HL
Kaleigh Brunell, IC
Dan Flesher, RNCM
Dellena Prentice, CHHA
Melisa Dean, RN ONC
Cheraden Gavlik, SSD
Christian Bayles, CH
Lori Skinner, LPN
Lauren Maxwel, RN
Morgon Johnson, TNCM

Philadelphia

Barbara Miller, CNA
Vera Hanson, CNA
Patrick Loughlin, SW
Melissa Cougle, RN
Rayhan Owens, CH
Chelleaka Joseph, CNA
Aisha Johnson, LPN
Dyana Barthelus, LPN
Ayona Geathers, LPN
Christian Bennett, CH
Pauline Yeanay, SW
Sheena Lester, CNA
Alyssa Vaccaro, RN
Nicole Shear, SW
Michelle McKellick, LPN
Leslie Gruenberg, LPN
Dana Wallace, LPN
Dannell Miller, CD
Josh Hwang, CH
Mavioner Dennis, CNA
Edith Jallah, SW
Amanda Thornton, CNA

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