Two hospice nurses caring for a patient in bed holding hands
  • Path To More

    Connection Reduces Frustration


    If you're lucky enough, you'll come to a point where you feel like there is no point. The knots will tie you up inside, and the more you try to sort them out or make sense of them, the messier and more significant they will get. The knots entangle your thoughts and jumble your emotions to the point of frustration.

    In these moments, it often feels like tomorrow is just the past acting itself over and over.

    Path To More

    Connection Reduces Frustration


    If you're lucky enough, you'll come to a point where you feel like there is no point. The knots will tie you up inside, and the more you try to sort them out or make sense of them, the messier and more significant they will get. The knots entangle your thoughts and jumble your emotions to the point of frustration.

    In these moments, it often feels like tomorrow is just the past acting itself over and over.

    Recent surveys by Gallup and others show that over 70% of workers are disconnected, stressed, and unhappy at work. Middle managers and leaders consistently fall into the bottom 5% of all happiness categories. Why? What is the dis-"connect?" Connection means to join, to unite. So disconnection means to sever what was once joined or united.

    We are human beings endowed with extraordinary abilities to connect, empathize, and act with compassion. Yet, what is more uncompassionate than disconnecting, contributing to fragmentation and confusion? It's not like we don't want to connect; it's just that when we intend to reach out, people feel an internal resistance, feel unheard, and therefore one's feelings are suppressed and thwarted.

    But connecting isn't just about letting the narrator use your energy to reinforce or build on destructive stories you might be telling yourself or others. Yes, at times, you have to "get things out." But it's also about care. Care for yourself, care for others, and care for the overall challenge.

    The first remedy, care for yourself, and connect with yourself is the most essential. When we reflect on our past patterns with clear eyes, we often see things we might not like. But digging deeper, we will see that those patterns have a gift. And that gift is quintessentially you. It's why you're here and exactly what you want to be connected to and share with others.

    At work, this means having open and caring conversations with people who might have a different view about how things can improve. Be constructive, listen, and respond in a way that looks for connection and common ground.

    We can participate in the change we want. It won't be easy—it often involves navigating the "messy and larger knots" of our emotions and thoughts. Yet, through this struggle, we gain clarity, resilience, and a renewed sense of purpose.

    The gold in feeling stuck is the opportunity for growth, transformation, and deeper human connection. It's about finding meaning and building something together; the most significant opportunity is when it seems impossible. Because what's being called on isn't part of us; it's connected to us; it's all of us.

  • EM4U Webinar Benefit Header

    Nomi Health April Webinar:
    Bobby Baehr Bares it All

    Planned Surgery & Many Health Services Cost Less

    Rebuilding “U.S. healthcare to run at half the cost,” is the long-term mission of Nomi Health, an industry-disruptor.

    But Crossroads team members can benefit immediately from this innovative benefit. Nomi Health works alongside your health insurance plan to offer savings on surgery, physical therapy, Audiology, Durable Medical Equipment (DME) and gastro and mental health services. Sleep studies are also included.

    EM4U Webinar Benefit Header

    Nomi Health April Webinar:
    Bobby Baehr Bares it All

    Planned Surgery & Many Health Services Cost Less

    Rebuilding “U.S. healthcare to run at half the cost,” is the long-term mission of Nomi Health, an industry-disruptor.

    But Crossroads team members can benefit immediately from this innovative benefit. Nomi Health works alongside your health insurance plan to offer savings on surgery, physical therapy, Audiology, Durable Medical Equipment (DME) and gastro and mental health services. Sleep studies are also included.

    The Nomi Health Care Guide is one of the distinguishing elements of the benefit. As soon as you choose an elective, scheduled or planned surgery or health service, it’s time to call or email Nomi Health to speak to one of its helpful Care Guides.

    Your Nomi Health Care Guide finds the nearest option for your specific healthcare needs and determines all out-of-pocket expenses upfront. These out-of-pocket expenses are typically 20-30 percent less than they would be if you arranged for these healthcare services on your own using your major medical insurance.

    Bobby Baehr is a Nomi Health account executive who serves Crossroads’ needs. Already popular at the Philadelphia site where he gave two webinars last year, Bobby is excellent at breaking down the Nomi Health benefit for team members.

    Crossroads is pleased to provide the Nomi Health benefit to team members so they can save money on their healthcare.

    You’re invited! Nomi Health webinars will be offered company-wide on the following dates. What Crossroads teams members can access and how to access Nomi Health will be covered. No registration is required. Join us using the links below. For those who can’t attend the webinar, it will be recorded and added to mycrossroadsbenefits.com.

    Thursday, April 18
    9:30 A.M. – 10:00 A.M. CST
    4:00 P.M. – 4:30 P.M. CST

    Thursday, April 25
    9:30 A.M. – 10:00 A.M. CST 
    4:00 P.M. – 4:30 P.M. CST

    Whether it’s elective, scheduled or planned, call Nomi!

    855-601-1900
    getcare@nomihealth.com

  • 5802 Green Promise Header

    Checking in on The Green Promise with Perry

    It’s About Us Together

    While total commitment to The Green Promise starts at the top of the company, its roots are with the patient and what our patients and families need.

    That’s what our Founder Perry Farmer said this week when we checked in with him about this new Crossroads initiative that was introduced early this year after Rally Day last November. The Green Promise posters and card decks are now visible at all of our sites.

    5802 Green Promise Header

    Checking in on The Green Promise with Perry

    It’s About Us Together

    While total commitment to The Green Promise starts at the top of the company, its roots are with the patient and what our patients and families need.

    That’s what our Founder Perry Farmer said this week when we checked in with him about this new Crossroads initiative that was introduced early this year after Rally Day last November. The Green Promise posters and card decks are now visible at all of our sites.

    The message behind these materials is fundamental to who we are as a company. “It’s bigger than one person. The Green Promise is the vehicle for working together,” Perry said. “It’s about everyone supporting our mission.”

    That mission is the very essence of what makes us green, more attended deaths, most visits on the day of death and more visits in the last seven days of life than any other hospice because that’s what’s best for our patients.

    Like many of us, Perry can rattle off all the damage that was done in the global COVID-19 pandemic. The Green Promise focuses on our collective future and success. It’s about bringing the team together, understanding that no one is alone and that we can lean on each other.

    According to Perry, The Green Promise is the way to recognize one another and to understand beyond our own individual contribution to end-of-life care that we are all needed as an enduring, collaborative team for our patients.

    Perry is supporting our site Executive Directors as they embrace The Green Promise and use the decks with the Grateful, Respectful, Empathetic, Ethical and Nurturing cards as meeting conversation starters with your team members. More to come as The Green Promise continues to gain traction.

Vital Signs

This week's question:

What aspect of your current role do you find most rewarding?





WOW!

Why not recognize a coworker for a job well done?

Congratulate February's WOW! Card recipients:

Atlanta

Arletha, Billing
Becky Radke, NP
Connie Pete, SW
Charles Massey, SW
Charlotte Perdue, RN QRT 2
Donna Harris, RNCM
Jennifer Hornbuckle, CH
Keith Isaac, BC
Kellie Bechaar, RN
Kesha Urey, Asst RN
Melinda Arnold, RN QRT 1
Salena Moore, RN CD
Selena Roach, RNCM
Shirley Swain, MR
Selena Roach, RNCN
Tian Ennis, CNA
Theresa McLan, CNA
Tongin Spann, LPN
Tosha Warren, CNA
Trinita Jennings, CNA
Tshara Allen, IC
Weylander Crenshaw, VC

C2

Mario Fouse, CSL
Jharline Orozco, Supervisor
Teresa White, CSL
Kevin Reed, Sr. Supervisor
Fertina Bryant, Supervisor

Cincinnati

Domonique Taylor, QRT STNA
Josh Roth, Shift 2 RN
Renee Simpson, QRT STNA
Porsche Dodds, STNA
Qiama Gentry, STNA
Crystel Butler, RN CM
Kathryn McGuire, PRN STNA

Cleveland

Gabi Harget, SW
Willie Hodges, BC
Amanda Campenella, SW
Aaron Calton, CH

Dayton

Paula Owen, MR
Joe Hamman, Acct
Shellie Howard, STNA
Faith Richardson, LPN
Belinda Roop, LPN
Kevin Shurts, STNA
Jessica Boyd, SW
Robin Jones, PC
Michelle Jackson, STNA
Shawnta Parker, STNA
Michelle DeWeaver, RN
Tina Phillips, STNA
Stacey Evans, STNA
Beth Borger, SW
Patricia Byndom, CH
Ceara Mebane, STNA
Leanne Lane, RN
Valencia Gray, IC
Steve Hoke, RN
Jack Thompson, BC

Kansas City

Laura Green, ADMIT RN
Erich Kurz, CH
Liz Hawkins, TL
Liz Eveler, RN
Chanell Watkins, HHA
Katie Thomasson, SW
Sheri Ealey, RN
Lori Malmberg, HL
Carrie Meek, NP
Eleanor Gilpin, NP
Wanda White, BC
Jerra Morrow, HHA
Megan McCormack, SW
Paula Isgrig, CH
Doug Burnett, RN
Kim Skraggs, CH
Dawn Mishmash, RN
Natalie Stanton, VC
Jeff Willingham-Gibby, HL
Monica Runneals, ADMIT RN
Teresa Flaugher, SW

Lenexa

BJ Ha, CH
Holly Lewis, HHA OC Shift 4
Kaylee Burgen, HHA
Barbara Poe, VC
Bailey Ball, RNCM
Clark Smith, CH
Brandon Garner, PR
Autumn Sweetwood, HHA
Marny Mendenhall, RNCM
Roxanne Janzen, SSD
Mandy Donaldson, TL
Doug Overall, BC
Daphne Fry, NP
Leslie McIntyre, HHA
Kaylee Plowman, HHA OC Shift 1
Katrina Stevenson, Shift 3 OC RN
Amanda Pino, RN OC Shift 4
Danielle Hendrickson, HL
Jasmine Daniels, HHA
Robyn Smith, HHA
Shilyn Carlson, Billing

Memphis

Joyclyn Robinson, HR
Patrice Wood, RX ACD
Sharika Parker, SSD
Chasity Norris, ADMIT RN
Shauna Comella, NP
Erika Bolton, RNCM
Nakeia, MR
Trish Ward, RNTL
Earnest Smith, HHA

Northeast Ohio

Amber Fritz, TL
Amy Mayle, STNA
Andrea Erb, BC
Angela Wills, STNA
Ashley Sharpnack, RN
Audra Milbrandt, PR
Breanna Arnett, Acct
Brek Gerber, STNA
Brian Suntken, VM
Brianna Green, HR
Chris Carter, STNA
Connie Shy, RN
David Simpson, SW
Dawn Benson, Admission RN
Deb Gregory, Admission RN
Doria Kisling, SW
Elyse Sikorski, BC
Emily Bishop, BC

Eric Tiell, STNA
Gabby Jimenez, STNA
Glenn Nestlerode, CH
Heather Cruz, RN
Isaac Vogel, GOAD
Jane Piehl, CH
Jessica McCune, CNP
Joanne Moore, LPN
Kaitlyn Shipe, SW
Kelly Bianco, PR
Kenna Peterson, SSD
Kirsten Michel, HR
Krista Boggs, STNA
Larry Hendrickson, PR
Laura Newell, Admission RN
Laura Russell, BC
Lori Jensen, VM
Luke Pantelis, HL
Mary Higginbotham, LPN
Mary Kennedy, RN
Michelle Abel, RN
Mike Burkhardt, SW
Mindy McKnight, Pharmacy
Natalie Traves, VM
Pierce Norman, SW
Rebecca Rollyson, Billing
Renee Prentice, SW
Riley Jarvis, RN
Sara Foster, LPN
Stephanie Killen, RN
Steve Rondinella, PR
Tasos Tsikles, PR
Tiffany Shull, STNA
Tim Jensen, CH
Tim Jude, CH
Tracy Bowman, BC
Yvonne Pruitte, RN

Oklahoma City

Kim Noble, CHHA
Christian Bayles, CH
Mindy Gaston, LPN
Antonia Mosley, CHHA
Nikita Savage, LPN
CRH Staff, all

Philadelphia

Takira Adkins, CNA
Patrick Loughlin, SW
Debra Detweiler, RN
Amanda Thornton, CNA
Christian Bennett, CH
Michelle McKellick, CNA
Nicole Shear, SW
Leslie Gruenberg, LPN
Woo Jeong, CNA
Melissa Cougle, RN
Kristi Sauder, LPN
Pauline Yeanay, SW
Karyn Kahn, RN
Eve Frebergé, SSD
Josh Hwang, CH
Edith Jallah, SW
Aisha Johnson, LPN
Marlene Spivey, RN
Karen Poust, RN
Karen Kahn, RN

St. Louis

Lydia Aiken, VC
Winzel Burnett, CH