Free Emotional Support Hotlines for Loneliness, Depression, and Isolation 

It is normal to feel isolated and anxious from time to time, particularly if your loved one is nearing the end of their life. But when these feelings become overwhelming, it’s important to reach out for help. 
 
You may have friends and family feeling the same way who would welcome a call from you. There are also many 24/7 mental health and emotional support hotlines available for those who need extra support to combat loneliness, anxiety, and depression. Here are just a few:

Institute on Aging Friendship Line – 1-888-670-1360 

The Institute on Aging’s 24-hour, toll-free, Friendship Line is designed to support people at the age of 60 and older and adults living with disabilities. Their trained volunteers specialize in active listening and friendly conversation with depressed older adults. 
 
It operates both as a crisis intervention hotline and a warm friendly voice for non-emergency emotional support calls. They provide emotional support, elder abuse reporting, well-being checks, grief support, suicide intervention, and resources and referrals for isolated adults.

The Samaritans HelpLine – 988

The Samaritans HelpLine is available 24 hours a day, 7 days a week by phone and text by dialing 988. They also offer online chats for those who prefer to use digital tools. They provide compassionate support to anyone who is feeling anxious and confused. 
 
Any adult feeling isolated, depressed, or suicidal can reach out anytime to this mental health helpline. It’s confidential and free to use. 

Substance Abuse and Mental Health Services Administration HelpLine – 1-800-662-HELP (4357)

The Substance Abuse and Mental Health Services Administration (SAMHSA) HelpLine is a free, confidential treatment referral and information service that operates 24 hours a day, 365 days a year. They provide support in English and Spanish for individuals and family members facing mental health and/or substance abuse issues. 
While they do not provide counseling themselves, their trained team will transfer calls to state services for local assistance and support. 

National Suicide Prevention Lifeline – Now Also 988 

The National Suicide Prevention Lifeline provides a free and confidential support hotline for people in distress, as well as prevention and crisis resources for individuals and their loved ones. They also provide an online chat option for those who prefer to connect online. 

Abuse Hotlines 

Elder Abuse is handled by each state’s Adult Protective Services division. The National Adult Protective Services Association provides links to local numbers for each state. 
 
Domestic Abuse support can be found from the National Domestic Violence Hotline at 1-800-799-7233. They provide free, confidential support 24 hours a day, 7 days a week to anyone experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship. 

Child Abuse support can be found at The Childhelp National Child Abuse Hotline at 1-800-4-A-CHILD or 1-800-422-4453.

They can provide crisis intervention, information, and referrals to emergency, social support, and support resources. Their professional crisis counselors are able to provide assistance through interpreters in over 170 languages. 
 
We all need a little support sometimes. There are people who can help. 
 
Crossroads Hospice & Palliative Care provides services to those facing serious or terminal illness. Please call us at 1-855-327-4677 for more information.  

Frequently asked questions about seniors and mental health.

How to deal with senior loneliness?

Overcoming loneliness and isolation in seniors starts with fostering connections. Encourage regular communication with family and friends through phone calls, video chats, or in-person visits. Engaging in community activities, such as local clubs, volunteer work, or senior centers, can also help older adults build new friendships. Hobbies, like gardening, reading, or crafting, provide meaningful ways to stay active and engaged. For those struggling with deeper feelings of isolation, reaching out to a support hotline for lonely seniors can offer comfort and a friendly voice to talk to.

Who to call when you have no one to talk to?

If you're feeling lonely and have no one to talk to, reaching out to a mental health hotline or emotional support hotline listed above can provide immediate comfort and support. 

What are common causes of loneliness in the elderly?

Loneliness in the elderly can arise from a variety of factors, often related to changes in lifestyle, health, and social circumstances. Loss of mobility and vision or hearing problems can limit an individual's ability to participate in activities they once enjoyed, leading to social withdrawal. Psychological or cognitive challenges, such as depression or dementia, can make it harder to maintain relationships. Many seniors also struggle with a lack of purpose after retirement or the loss of long-term roles, which can contribute to feelings of isolation.

Practical issues like financial struggles, living alone, or lack of transportation can make it difficult for older adults to engage with others or leave home without help. Major life changes, such as the death of a family member, retirement, or separation from friends or family, can further exacerbate loneliness. Additionally, caring for a loved one who is unwell can be isolating, especially when it takes up most of a person's time and energy.

Other factors, like living in a rural, unsafe, or hard-to-reach neighborhood, can limit social opportunities. Experiencing discrimination based on age, race, ethnicity, sexual orientation, or gender identity can also lead to feelings of exclusion. Language barriers may prevent older adults from connecting with their community, making it harder for them to build new relationships.

How can I help my elderly mother/father who is lonely?

To help an elderly parent who is lonely, focus on fostering connection and engagement. Examples include:

1. Stay in touch: Regular phone calls, video chats, or visits can make a big difference.
2. Encourage hobbies: Help them find activities they enjoy, like gardening, knitting, or reading.
3. Promote social interaction: Suggest joining community centers, senior clubs, or hobby groups.
4. Arrange transportation: Provide rides to events, appointments, or gatherings.
5. Explore volunteering: Volunteering can give a sense of purpose and connection.
6. Teach technology: Introduce them to smartphones or tablets for staying connected online.
7. Seek professional support: Consider emotional support hotlines or therapy if needed.
8. Adopt a pet: A pet can provide companionship and comfort.
9. Encourage physical activity: Exercise can boost mood and provide social opportunities.

Simple, consistent efforts can greatly improve a sense of connection and well-being.

Contact Crossroads Hospice and Palliative Care

Loneliness and isolation can be overwhelming, but help is always within reach. Whether it's through compassionate listening or crisis intervention, these hotlines provide a lifeline for those who need someone to talk to. Reaching out for support is a courageous step, and you don’t have to face these feelings alone.

If you or a loved one is facing a serious illness and need compassionate support, Crossroads Hospice & Palliative Care is here to help. Our team provides specialized care that focuses on comfort, dignity, and quality of life during difficult times. Contact us today at 855-327-4677 or through one of the contact options in the help bar above to learn more about our services and how we can support you and your family.