What to look for when considering a local hospice care provider.

Now that you’ve found a few possible hospice care providers, we recommend the following when making a decision:

• Consider your first impression: It always helps to pick up the phone and have a conversation. This way you can get your questions answered directly. But this will also be your first impression with the hospice provider. During the call, take note of how well they answer your questions and how they make you feel. Based on this phone call, would you feel comfortable if your loved one received hospice care from them?
• Read online reviews: Websites such as Google and Facebook allow for users to review businesses and organizations. This can be helpful in learning more about a business. However, please keep in mind that anyone can post a review online, and sometimes they can do it anonymously.
• Figure out what sets them apart: What makes a particular local hospice care provider stand apart from others? For instance, all Crossroads hospice locations offer our Evenmore Care program, which ensures every patient gets the care they deserve when they need it most. Ask questions about what the provider can offer beyond traditional hospice service.