Compassionate Hospice & Palliative Care for Memphis, Tennessee and Beyond
If you’ve just been informed your loved one needs hospice care, feel free to ask us any questions.
Crossroads Hospice & Palliative Care in Memphis has long been experts in end-of-life care for our local community. We can help you and your loved one during this difficult time.
We deliver exceptional services to patients’ homes, nursing homes, and hospital rooms in Memphis, Raleigh, Oakland, Shelby, Fayette, Tipton, Mason, Munford, and beyond.
Benefits of choosing Crossroads for hospice care in the Memphis, Tennessee area.
Act immediately
We appreciate the urgency and will act right away, assessing and admitting patients at whatever time needed.
Reach us anytime
24/7 availability truly means 24/7 availability — an expert is always available to take your call and visit your loved one.
Caregiver support
This time is difficult for everyone, including you. Our nurses, social workers and volunteers are also here to support you and guide you through any difficult decisions.
Celebrate the patient
We don’t want you and your loved one focused on the end. Unique programs like Gift of a Day and Life Journal instead celebrate the time that’s left.
Have questions or need help? Call us anytime:
901-382-9292What Memphis hospice services can you receive?
Want to know what’s included in a Memphis, TN Crossroads hospice program? You and your loved one will receive:
- Frequent and consistent visits from nurses, home health aides, chaplains, and social workers
- A carefully personalized care plan to help the patient.
- The delivery of equipment, relevant medications, and whatever else is needed as part of the care plan
- Hospital discharge assistance and transportation if needed
- Support with daily living such as bathing, feeding and more, with respect for the patient’s dignity and honor
- Respite for caregivers in the form of volunteer visits for companionship and even coordinating a few day’s stay in a nursing home if needed
- Emotional guidance, assistance with decisions, and spiritual support
- Grief counseling before, during, and after, if desired
Hospice eligibility and insurance.
Hospice eligibility may include:
- Prognosis of six months or less if current condition remains
- Frequent hospitalizations in the past six months
- Change in cognitive and functional abilities, such as diminished mental abilities
- Compromised activities of daily living (including eating, bathing, dressing, toileting, etc.)
- Weight loss
- Increased weakness, fatigue, and drowsiness
Hospice and palliative care is covered by:
- Most private insurance
- Medicare
- Medicaid
* Copays or deductibles may apply.
Learn more about hospice eligibility, including for specific conditions.
What areas do we serve?
Crossroads comes to the patient wherever they call home, be it their actual home, a nursing home, or even a hospital.
From our administrative hospice offices in Memphis, Crossroads provides hospice care to the following towns and beyond:
- Shelby
- Fayette
- Tipton
- Memphis
- Raleigh
- Oakland
- Gallaway
- Mason
- Munford
- Braden
Want to confirm if we service your area?
Call us anytime: 901-382-9292
Reviews from our families.
At Crossroads, we pride ourselves on providing the best possible service to patients and their families. Here are a few of the kind words we’ve received throughout the years.
Memphis hospice FAQ.
Who decides when a patient goes to hospice?
In Memphis, the decision to enter hospice care is made collaboratively by the patient, their family, and a healthcare professional. It's a thoughtful healthcare choice made when the focus shifts from curative treatments to keeping the patient comfortable and able to embrace the time that remains. A referral from a physician is required for a patient to begin hospice care.
How much does hospice care cost in Memphis?
Hospice care costs in Memphis are typically covered by Medicare, Medicaid, and most private insurance plans. However, out-of-pocket expenses may vary based on the level of care required and the specific services provided.
Are there any special programs available for Veterans?
Many hospice providers offer tailored programs specifically for Veterans to ensure their unique needs are met at the end of life. At Crossroads, our team receives dedicated training to provide the best care for Veterans in hospice. We also have programs and services aimed at honoring Veterans and giving their families the support they need during this time.
What training and qualifications do the hospice care staff have?
Not only is everyone who interacts with patients extremely well trained at Crossroads, but we even train other healthcare professionals on end-of-life care.
What illnesses qualify for hospice care?
Patients with life-limiting conditions like advanced cancer, heart disease, respiratory illnesses, kidney failure, dementia, HIV/AIDS, ALS, and other terminal diagnoses are eligible for hospice care when their life expectancy is six months or less if the illness follows its natural progression.
What illnesses qualify for palliative care?
Palliative care in Memphis is available for patients suffering from a variety of chronic illnesses such as cancer, COPD, and HIV/AIDS, and ALS (Amyotrophic Lateral Sclerosis). The goal of palliative care is to manage the symptoms (as well as the side-effects of treatment) while continuing to seek curative measures.
What is the difference between end-of-life care and hospice?
End-of-life care and hospice are the same, offering compassionate care and support to patients during the final stages of life.
Is hospice care more expensive than hospital care?
Hospice care is generally less costly than hospital care in Memphis, because it prioritizes comfort-focused treatment over intensive medical interventions. With hospice care, patients can typically avoid more frequent visits to the hospital and ER. Medicare and many insurance plans cover most hospice expenses.
Why choose hospice over a hospital?
Some people may weigh the options between hospice and hospital care, but the comparison isn’t entirely fair. They serve two different purposes. And hospice is often chosen to avoid more hospital stays, offering personalized, compassionate care in a comfortable, familiar environment that prioritizes quality of life over aggressive treatments. This approach allows patients to take control of how they spend their final months while providing caregivers with the physical and emotional support they need to make the most of their time together. Hospice providers are also available to answer questions and visit patients, reducing the need for emergency room trips.
How long can you stay on hospice?
Patients in Memphis can remain in hospice as long as they continue to meet the eligibility requirements, which are reassessed every six months to ensure the care remains appropriate. Typically, a patient is required to have a life expectancy of six months or less.
Isn't hospice the same as giving up?
Not at all. Hospice is not about giving up, but is instead about choosing comfort and dignity. It's focused on enhancing the quality of life for both the patient and their loved ones during the final months.
Can you still see your doctor on hospice?
Yes, patients in Memphis can continue seeing their personal doctors while receiving hospice care, with the hospice team coordinating care plans to ensure seamless support.
How often will Crossroads Memphis visit?
The Crossroads Memphis hospice team tailors visit schedules based on the patient's needs, with routine visits by nurses and aides typically occurring several times a week, and 24/7 support available.
What happens if a patient of Crossroads Memphis has an emergency?
Crossroads Memphis provides around-the-clock support for emergencies, ensuring quick and compassionate care to manage any crisis or symptoms.
Why should someone choose Crossroads Memphis over a different hospice provider?
Crossroads Memphis stands out for its compassionate, patient-centered approach, highly trained staff, and dedication to providing personalized care tailored to the needs of each patient and family. This is demonstrated via special programs like Gift of a Day and Life Journals.
Crossroads Memphis administrative office contact information.
While Crossroads Hospice & Palliative Care Memphis provides care wherever the patient feels more comfortable, we also have a central administrative office. The Memphis hospice office is under the management of executive director Brad Brister, and is the second oldest site operated by Crossroads. His staff provides excellent care both in local healthcare facilities, as well as in patients’ homes. Our flagship Crossroads location in Tennessee, the Memphis office has been in operation since April 1998.
Crossroads Hospice Memphis Administrative Details
Phone: 901-382-9292
Fax: 901-384-7914
License #: 0357
Medicare #: 44-1573
Mailing address:
1669 Shelby Oaks Dr., Suite 106
Memphis, TN 38134
Career opportunities: If you are interested in working as a hospice nurse or home health aide for our Memphis patients, learn about Crossroads career opportunities.
Volunteer Opportunities: Get involved by joining our wonderful team of volunteers in Memphis, and assist with patient care, office support, bereavement support, and special projects like Gift of a Day and Gift of Blessings & Gratitude.
Find the care you need now.
Our staff of caregivers can help you with symptom management, pain management, emotional support, community resources and more.
Our staff is dedicated to answering any questions you or your loved ones may have about our palliative or hospice care in the Memphis region. We’re available 24/7/365 for admissions and consultation via the phone, online chat, or email. Start by using the blue Help Center Bar at the top of the page.
Refer a patient to Crossroads today.
Complete this patient referral form to easily refer a patient now.